Uncategorized

ShoreTel Communicator encountered error while attempting to connect to server

5
1 year ago
in

Recently I upgraded our ShoreTel server from version 9.2 to 11.1, with seemingly no issues. I then began to deploy the new ShoreTel Communicator to our end users and on our Citrix / Remote Desktop Servers. On the Citrix / Remote Desktop Servers, is where things got a little bumpy.

I logged into Citrix without Administrator user permissions and ran the new client, but was greeted with the following error:

Encountered error while attempting to connect to server.

ShoreTel Communicator error

The next step was to login as an Administrator and check Event Viewer. In the System events I noticed a DCOM error listed as Event ID 10016 which meant the users was not granted the Local Activation Permission for a certain CLSID. See below:

Event Properties

So I copied the CLSID by highlighting it and pressing Control-C, and searched by choosing Find in regedit to see where this showed up. The answer was at the bottom of Event Viewer in the Status bar, revealing that the issue involved the DCOM Config for STClientLogin.

Now for the fix. Follow the steps below and your headache will be alleviated:

  • Login as an Administrator if you haven’t already
  • Browse to Control Panel > Administrative Tools > Component Services
  • Expand and choose DCOM Config (choose No to any warnings that popup)
  • Find STClientLogin, right-click, and choose Properties
  • Add the group Everyone and give it Allow permissions to all the listed categories
  • Choose OK to close the appropriate windows and you are done

STClientLogin Correct Permissions

That’s it. You have now added the proper permissions for non-Administrator users to use the ShoreTel Communicator.

Generate labels for your tape backup

0
1 year ago
in

If you want a simple method of generating barcodes for your backup tapes this site is for you. It will also make things easier to read even if your tape library/drive doesn’t support barcodes. Just visit the link below and it will create a .pdf document of labels that you can print on Avery label part 6577 sheets.

http://tapelabels.librelogiciel.com/

Disable Adobe Flash Player Auto Update For All Users

0
1 year ago
in

To disable the auto update notification of Adobe Flash Player versions 8 thru 11.1, create a file called mms.cfg in %WINDIR%\System32\Macromed\Flash (64-bit: %WINDIR%\SysWow64\Macromed\Flash) and include the following line:

AutoUpdateDisable = 1

IMPORTANT: In Notepad, be sure to Save As…  in UTF-8 encoding.

Then close/re-open your browser for the change to take effect.

 

Here is a bat script I use in the same GPO I assign the app with:

IF EXIST C:\Windows\SysWOW64\Macromed\Flash (copy mms.cfg C:\Windows\SysWOW64\Macromed\Flash /Y) ELSE (copy mms.cfg C:\WINDOWS\System32\Macromed\Flash /Y)

That way the mms.cfg file is copied when the computers restart and it checks to see if they have a 64bit OS.

 

Source: KB article and Adobe Flash Player Administration Guide

Download Adobe Flash Player without the DLM

0
1 year ago
in

Here are the links to download the latest Adobe Flash Player without using the ActiveX download manager (DLM):

http://www.adobe.com/products/flashplayer/fp_distribution3.html

Sometimes IT departments limit the use of certain ActiveX addons or you don’t have Administrative privs and need to copy the file to a USB device. The above links should be used in those scenarios. You can also find the msi installer there as well for deploying via Group Policy.

ImgBurn without Administrative privileges

4
3 years ago
in

This article usually applies to older versions of ImgBurn.  As of 2.5.0.0, the installer will do these steps for you automatically if you specify: Enable SPTI access for All Users.

When you run ImgBurn without Administrative privileges you will get an error: You need Administrative privileges to use SPTI.

This is a Windows security policy that is causing the issue. Here are the steps to circumvent the issue:

  1. Login as an Administrator or run a command prompt as Administrator
  2. In the command prompt type: secpol.msc  (hit enter)
  3. Now expand: Local policies -> Security options -> Devices: Restrict CD-ROM access to locally logged-on user only -> select Enabled
  4. Close the Local Security Policy management console and log off and back on to Windows

Adobe Updater can be run only by users with administrator rights

1
3 years ago
in

The issue: Insufficient Rights -  Adobe Updater can be run only by users with administrator rights

Here is what I can tell you about this error message. It is related to the users’ profiles. After reinstalling and following some other advice posted in forums, I can help prevent you from wasting your time. Those remedies don’t work.

I do know that I was running Adobe Acrobat Reader version 9.0 and upgraded to version 9.1. After that recent update this error started plaguing our dev terminal servers.

THE FIX: Deleting NTUSER.DAT from the user’s profile solves the issue. Unfortunately this controls a lot of personal settings that have to get reset…but a fix for the issue nonetheless! For those up for a challenge, you can use regedt32, load the NTUSER.DAT hive file, and try to edit it and correct the issue that way.  However it is more invassive and you should backup your registry and NTUSER.DAT file first.

REGEDT32: Backup NTUSER.DAT, click on HKEY_USERS, choose File -> Load Hive…, choose the user’s hidden NTUSER.DAT file, name it: test, navigate to \Software\Microsoft\Windows\CurrentVersion\Run, delete the AdobeUpdater references, navigate back to the key you named test and choose File -> Export, save it as a Registry Hive File named NTUSER.DAT2, close Regedt32, reopen it, and click on the key test choose File -> Unload Hive…

Now delete NTUSER.DAT and the NTUSER.LOG file, rename the NTUSER.DAT2 file and change the owner of the file to the user and make it a hidden file.

Go to Top